Industry Benchmarks
Healthcare Industry Performance Benchmarks
Gomez publishes more than 100 global web performance benchmarks that include 3,000 companies in dozens of industries. Gomez benchmarks measure the home pages or representative business processes for major brands within a given industry, providing an unbiased view of the state of web or mobile site performance so you can improve customer experience to support your brand and drive revenue. See these benchmarks for the financial services industry and then go to our Instant Test to see how your web site rates.
Gomez Website Performance Test
How fast is your Website? Test your Website using the world’s most comprehensive testing network. Gomez’s instant testing will find performance problems before your customers do.
Product Literature
Monitor Performance with Compuware EHR Service Delivery Solution
Ensure that your healthcare organization is providing the highest standard of service through your IT systems.
Peak Performance for Clinical Operations
Peak performance is crucial to ensure efficiency in clinical operations, Compuware provides a real-time end-to-end view of Cerner Millennium platform.
Optimal EHR Performance for Clinicians
Implement and manage your EHR system with the clinician’s expectations in mind to capitalize on the full benefits of the technology.
Articles and Press Releases
Press Release – CHRISTUS Health CIO Insights Webcast – Announcing George Conklin, SVP & CIO at CHRISTUS HEALTH sharing real-world experiences and best practice approaches for ensuring healthcare systems have best performance possible.
Improving Web Performance - This article in H&HN Daily (Hospital & Health Networks) reports on telemedicine's promise to improve the quality and efficiency of health care, through channels like online care on demand, virtual specialist consultation and remote patient monitoring. To realize these benefits, however, providers' websites and mobile performance must be fast, reliable and consistent. A health care institutions website is truly it's "digital front door," and poor perfromance diminishes patient perception and trust.
Whitepapers
Healthcare Industry Excerpt — Best of the Web 2011 — Web and Mobile Performance Award
This is from the report from the third annual Compuware “Best of the Web” awards, which recognizes the top-performing web and mobile sites for 2011 across seven U.S. industries.
Performance Monitoring and Analysis Improves EHR Service Quality for Cerner Millennium Users
As with any large enterprise application, a host of factors threaten to negatively impact Millennium’s performance. While some of these factors may sit in the application itself, many reside in the supporting infrastructure: service and network components that lie along the healthcare application delivery chain, from the deepest back-end server to the furthest end user. To satisfy the performance requirements of demanding clinical staff, Gomez assures that IT understands where technology is positively or negatively impacting EHR service quality.
Web and Mobile Site Performance Primer for Business Managers
Response time. Web site availability. Mobile application performance. You might assume they’re the sole responsibility of your IT department. Yet the impact of web and mobile performance on your business results is so critical — and becoming more so — that business managers must actively partner in the process of optimizing the speed and availability of your online properties. Read this report to learn five essential best practices to improve customer experience and increase market share.
Gartner's Comprehensive 2011 "Magic Quadrant for Application Performance Monitoring (APM)" Report This report evaluates 29 vendors on completeness of vision and ability to execute. Some of the key highlights are Gartner positioning of Compuware in the "Leaders" quadrant, and Compuware being evaluated positively on both “Completeness of Vision” and ”Ability to Execute.”
Best of the Web 2011 - Web and Mobile Performance Award
This is the report from the third annual Compuware “Best of the Web” awards, which recognizes the top-performing web and mobile sites for 2011 across seven U.S. industries.
Videos
Application Performance Management Two-Minute Explainer Video
Gomez APM solutions monitors a healthcare organizations applications from the “First Mile” to the “Last Mile” to eliminates blind spots across the entire healthcare application delivery chain, from the browser on a user’s computer or mobile device, across the Internet or a corporate WAN, across third party and cloud providers, to the complex infrastructure inside data centers. Take a quick look at how that works through this animated, short video.
Healthcare Webcasts
Five Best Practices for Improving EMR Performance and Adoption in a Cerner Environment - This is the first of two webinars focused on APM for specific EMR solutions – this webinar covers Cerner: Application performance can be impacted by unforeseen and undetected problems anywhere in the application delivery chain. Learn five best practices that have been used during successful EMR implementations to eliminate these problems.
Your Guide To A Rock-Solid Ambulatory EHR Rollout - This is a healthsystem CIO complementary webinar sponsored by Compuware and features speakers are George Conklin, SVP/CIO, CHRISTUS Health and Will Weider, CIO, Ministry HealthCare & Affinity Health System.

