Complexity in the manufacturing application delivery chain has increased significantly with the globalization of markets, wider sourcing options, cheaper labor, and constant changes in customer demand and new market opportunities.
To manage this complexity, reduce operating costs, and improve revenue, organizations need greater granularity and visibility into their transactional business processes. But this is difficult to obtain, monitor and manage across the inter-connected global manufacturing enterprise. Most traditional performance monitoring tools stop inside an organizations firewall. Companies just don’t have the insight they need to ensure that their manufacturing application delivery chain is performing optimally and delivering uninterrupted 24 x 7 service.
Poor performance across the manufacturing delivery chain can create large financial risks, as well as affect customer satisfaction and company brand (products not delivered when promised). One leading analyst firm calculated that the cost of IT down time in the area of supply chain planning can run up to $18,000 a minute.
And the business impact can be felt across the organization:
| Line of Business Management | IT Leadership | IT Operations |
| Brand and reputation | Credibility loss | Costly resolution |
| Customer satisfaction | Limited strategic focus | Missed SLAs |
| Competitiveness | Failure to show value | Failed deployments |
| Shareholder value | Outsourcing risk | Un-needed capacity |
Compuware’s Application Performance Management solutions help the manufacturing application delivery chain keep information flowing optimally and reliably from all applications and systems, by delivering greater VISIBILITY into transaction flow and proactively catching performance bottlenecks, outages and issues before they negatively impact the business.
Optimize Your Manufacturing Application Delivery Chain
Compuware’s Application Performance Management (APM) solution provides true end-to-end visibility and a unified view of application performance of manufacturing business processes beyond the data center and firewall. It provides companies with the industry’s only complete end-to-end troubleshooting, from global suppliers, to your internal enterprise applications and infrastructure.
Compuware’s APM solution works with, and incorporates data, from your existing monitoring tools. That is why some of the top manufacturers, like Audi, Dole, General Motors, Dell and Heinz, rely on Compuware to ensure optimal performance of their banking application delivery chain.
No other company offers this total visibility for manufacturers in a performance management solution.
See Gartner's comprehensive 2011 "Magic Quadrant for Application Performance Monitoring (APM)" report. This report evaluates 29 vendors on their completeness of vision and ability to execute effective application performance monitoring.
Key highlights:
- Gartner positions Compuware in the top corner of the "Leaders" quadrant
- Compuware leads on both completeness of vision and ability to execute