Are your applications performing well for your customers and users?
Do you even know?
The Challenge of End User Testing
Your applications are delivered using a complex set of services called the application delivery chain.
This chain is more complex today because of three changes: increased complexity in the data center due to multi-tier architectures, virtualization, web services, mobile, and WAN optimization; increased complexity on the web due to third-party providers, CDNs, multiple browsers and mobile devices; and the use of cloud providers.
Problems regularly occur at various points in the chain, causing performance issues for your customers and users, including:
- slow transactions and response times
- failed transactions and time outs
- dramatically different response times in different locations
- pages that don’t work or display properly in some browsers or devices.
Traditional web performance management solutions only monitor “siloed” components in your data center, such as your databases, servers or network. They leave blinds spots and fail to answer key questions: Are your users having any issues, and what is the business impact?
The Answer: End to End Monitoring
Adopt a customer/user point of view. The only way to know if your customers are having issues is to test your web and mobile applications the same way your customers use them: from the “outside-in.”
You need to test and monitor:
- What your users do (end user testing — what are their key transactions and pages?)
- Where they are doing it from (by testing from different geographic locations)
- How they are doing it (by testing on every browser, O/S and mobile device)
- When they do it (by testing for normal and peak usage).
The Gomez Solution
Gomez provides the only end to end monitoring solution that covers the entire application delivery chain, allowing you to test and measure from every location in the chain. You can test the entire chain — from the First Mile (your data center) to the Last Mile (your users) — so you can find and fix the broadest set of issues to ensure a quality experience.
To learn more about end to end monitoring watch the two-minute explainer video.