Industry Benchmarks
Retail Industry Performance Benchmarks
Gomez publishes more than 100 global web performance benchmarks that include 3,000 companies in dozens of industries Gomez benchmarks measure the home pages or representative business processes for major brands within a given industry, providing an unbiased view of the state of web or mobile site performance so you can improve customer experience to support your brand and drive revenue. See these benchmarks for the retail services industry and then go to our Instant Test to see how your web site rates.
Gomez Website Performance Test
How fast is your Website? Test your Website using the world’s most comprehensive testing network. Gomez’s instant testing will find performance problems before your customers do.
Whitepapers and Press Releases
eCommerce Retail Industry Excerpt — Best of the Web 2011 — Web and Mobile Performance Award
This is from the report from the third annual Compuware “Best of the Web” awards, which recognizes the top-performing web and mobile sites for 2011 across seven U.S. industries.
Compuware 2011 Online Holiday Season Analysis
New web applications for online retailing, where performance is not meeting the demands of the customer, deploy every day. If your site or applications can’t handle those expectations, web shoppers will go find one that can. Here are five lessons to consider from the 2010 online holiday season.
How Did Top Retailers' Web and Mobile Sites Perform for Users on Cyber Monday?
Compuware conducted an in-depth assessment of Web and mobile site performance data for top U.S. online retailers using a combination of Compuware Performance Index data, which measures performance using Gomez Last Mile and dynaTrace technology to analyze transactions, to determine why some retailers performed well and others did not.
Customers May Shop Online While in Store
USA Today - Many retailers are dawdling, some even stumbling, when it comes to courting increasingly tech-savvy shoppers, based on new data from Web analytics firm Compuware Gomez. "Retailers don't appear to be investing enough to capture that market," says Steve Tack, Compuware's chief technology officer for application and Web performance.
The Three Pillars of Web Performance Monitoring: How to Measure the Business and Operational Impact of Web Performance
Three monitoring pillars delivers a comprehensive and realistic view of site operations and their impact on business success. The three monitoring approaches are distinct, complementary, and equally important, each addressing core challenges you face.
Web and Mobile Site Performance Primer for Business Managers
Response time. Web site availability. Mobile application performance. You might assume they’re the sole responsibility of your IT department. Yet the impact of web and mobile performance on your business results is so critical — and becoming more so — that business managers must actively partner in the process of optimizing the speed and availability of your online properties. Read this report to learn five essential best practices to improve customer experience and increase market share.
Compuware Gomez Ranked No. 1 Web Performance Monitoring Solution to Internet Retailers for Fifth Consecutive Year
Compuware Corporation cited as the No. 1 provider of web performance monitoring solutions to the largest online retailers in the U.S. for the fifth consecutive year according to Internet Retailer Magazine. According to the Internet Retailer Top 500 Guide 2011, 116 of the top 500 online retailers use Compuware Gomez's web performance monitoring solution. This number is more than the No. 2 and No. 3 web performance monitoring vendors combined, who together serve only 113 online retailers in the Top 500
Gartner's Comprehensive 2011 "Magic Quadrant for Application Performance Monitoring (APM)" Report
This report evaluates 29 vendors on completeness of vision and ability to execute. Some of the key highlights are Gartner positioning of Compuware in the "Leaders" quadrant, and Compuware being evaluated positively on both “Completeness of Vision” and “Ability to Execute.”
Compuware Provides Recommendations for Online Retailers to Save the Remainder of the 2011 Holiday Shopping Season
Compuware gives five recommendations for struggling online retailers to improve web and mobile site performance for the remainder of the 2011 holiday season.
Best of the Web 2011 - Web and Mobile Performance Award
This is the report from the third annual Compuware “Best of the Web” awards, which recognizes the top-performing web and mobile sites for 2011 across seven U.S. industries.
Webcasts
On-Demand: 3 Keys to Great Customer Experience When Launching Web and Mobile Applications
Join guest speaker Margo Visitacion of Forrester Research Inc, and Mark Eshelby of Compuware for this webinar about Designing and Launching Web and Mobile Applications that delight your customers and are good business.
