Benefits of Using the Gomez Platform to Manage SLAs

With the Compuware APM platform and Compuware dynaTrace Business Service Manager (BSM), companies can: 

• more effectively manage and ensure SLA compliance 
• resolve problems faster with an objective and trusted data source 
• align IT and business stakeholders with shared metrics and commitments 
• receive instant alerts about internal and third-party issues with web applications, and isolate their root causes 
• validate vendor performance prior to creating SLAs
• ensure consistent delivery of vendor services over the life of the relationship.